Night Auditor & Overnight Guest Services Lead

Stonebridge Companies; Aurora (CO); Vor Ort; USD 26.000 - 28.000; Teilzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

PTO

401(k) matching

Wellness support

Life and disability coverage

Savings accounts

Tuition aid

Travel and lodging perks

Zusammenfassung

Stonebridge Companies is seeking a Night Auditor in Aurora, CO. The part-time role oversees closing the business day, balances revenues, and handles guest services during overnight hours.

You will verify payments, balance receipts, assist with check-ins/outs, and coordinate with housekeeping. Strong bookkeeping, guest service, and independent decision-making are essential for success.

Qualifikationen

• Previous hospitality or customer service experience preferred.
• Proficiency in basic bookkeeping and balancing financial transactions.
• Strong communication skills, both verbal and written.
• Proficient in using property management systems and office software.
• Excellent customer service and problem-solving skills.
• Ability to work independently and make decisions with minimal supervision.
• Detail-oriented with strong organizational skills.

Aufgaben

• Greet, register, and assign rooms to hotel guests.
• Verify customer payments and process authorizations.
• Balance daily receipts and revenues; perform income audits.
• Assist guests with check-out, review accounts, and resolve discrepancies.
• Answer phones and address inquiries; coordinate with overnight staff.
• Make and confirm reservations with accurate data entry.
• Provide guests with information on hotel services and local attractions.
• Document guest feedback and escalate issues to management.
• Conduct nightly checks to ensure hotel standards are met.
• Maintain security and safety during overnight shifts.

Kenntnisse

Customer service

Communication skills

Attention to detail

Independent work

Tools

PMS software

Jobbeschreibung

Stonebridge Companies is seeking a Night Auditor in Aurora, CO. The part-time role oversees closing the business day, balances revenues, and handles guest services during overnight hours.

You will verify payments, balance receipts, assist with check-ins/outs, and coordinate with housekeeping. Strong bookkeeping, guest service, and independent decision-making are essential for success.