Overnight Hotel Auditor & Guest Services Lead

The Westin Nashville; Nashville (TN); On-site; USD 25,000 - 33,000; Full time

Job summary

The Westin Nashville is seeking a Night Auditor to verify and balance daily financial transactions, post room, food, and other charges, and prepare reports for management.

The role serves as the primary guest contact during the overnight hours, ensuring safety and outstanding service while maintaining accurate accounting records. Overnight shifts, weekends, and holidays are required with strong attention to detail and customer service.

Qualifications

• High school diploma or equivalent required; associate degree preferred in accounting or hospitality.
• Experience in a hotel front office or accounting role is desirable.
• Familiarity with PMS is advantageous.

Responsibilities

• Verify and balance daily financial transactions and post charges to guest accounts.
• Prepare and distribute daily revenue and statistical reports.

Skills

Attention to Detail

Mathematical Aptitude

Problem-Solving

Customer Service

Communication

Time Management

Integrity

Adaptability

Technical Proficiency

Security Awareness

Education

High school diploma or equivalent

Associate's degree in accounting or hospitality (preferred)

Tools

PMS

Microsoft Office Suite

Job description

The Westin Nashville is seeking a Night Auditor to verify and balance daily financial transactions, post room, food, and other charges, and prepare reports for management.

The role serves as the primary guest contact during the overnight hours, ensuring safety and outstanding service while maintaining accurate accounting records. Overnight shifts, weekends, and holidays are required with strong attention to detail and customer service.