Overnight Gym Front Desk Associate | Benefits Included

Ignite Fitness Holdings; Tanoan East (NM); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401K

Health benefits

Paid Time Off

Free Black Card membership

Job summary

Planet Fitness is seeking an Overnight Front Desk Associate in Albuquerque, NM. This full-time role involves greeting members, handling inquiries, processing payments, and promoting club benefits. The position requires strong communication skills and the ability to work a graveyard shift.

Responsibilities include maintaining cleanliness, delivering accurate service, and supporting a friendly, safe gym environment for members and guests.

Qualifications

• 18 years old or older.
• High School Diploma or Equivalent.
• Six months face to face customer service experience in a retail environment required or 1-year Fitness experience preferred.

Responsibilities

• Welcome and exit members in a confident, professional, and friendly manner with hellos and goodbyes.
• Anticipate member's needs, respond promptly and acknowledge all members.
• Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.
• Utilize strong communication and problem-solving skills to effectively resolve customer concerns, ensuring a pleasant experience.
• Ability to maintain the cleanliness of the club for up to 50% of the shift.
• Deliver prompt, efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment.
• Hands-on experience in accepting payments from customers and give change and receipts.
• Drive revenue by communicating and demonstrating benefits of products and special promotions to customers.
• Proven ability to answer customers' questions and give information regarding the business procedures and policies in an exact and customer-friendly way.

Skills

Verbal & written communication

Multitasking

Problem solving

Self-starter

Flexible schedule

Customer service (fitness)

Team player

Professional demeanor

Education

High School Diploma or Equivalent

Job description

Planet Fitness is seeking an Overnight Front Desk Associate in Albuquerque, NM. This full-time role involves greeting members, handling inquiries, processing payments, and promoting club benefits. The position requires strong communication skills and the ability to work a graveyard shift.

Responsibilities include maintaining cleanliness, delivering accurate service, and supporting a friendly, safe gym environment for members and guests.