Overnight Front Desk Associate — Gym Guest Service & Payments

Ignite Fitness Holdings; South Valley (NM); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive salary

401K plan

Health benefits

Paid time off

Free Black Card

Job summary

Planet Fitness is seeking an Overnight Front Desk Associate for a full-time role at the South Coors/Albuquerque club. You will welcome members, handle payments, and provide friendly service during night shifts. The job requires high school education and retail or fitness experience is a plus.

Responsibilities include assisting members, promoting benefits and promos, maintaining cleanliness, and answering policy questions with professionalism.

Qualifications

• 18 years old or older.
• High School Diploma or Equivalent.
• Six months face to face customer service in retail or 1 year fitness experience preferred.

Responsibilities

• Welcome and exit members in a confident, professional, friendly manner with hellos and goodbyes.
• Anticipate members' needs, respond promptly and acknowledge all members.
• Provide gracious and efficient telephone service with complete information.
• Resolve customer concerns using strong communication and problem solving.
• Maintain cleanliness of the club for up to 50% of the shift.
• Deliver prompt customer service while ensuring accuracy in a fast-paced retail environment.
• Accept payments from customers and give change and receipts.
• Promote products and promotions to drive revenue.
• Answer questions about procedures and policies in a customer-friendly way.

Skills

Excellent verbal and written comms

Multitasking

Strong work ethic

Self-starter

Flexible schedule

Customer service

Team player

Willing to learn

Friendly and professional

Energetic

Education

High School Diploma or Equivalent

Job description

Planet Fitness is seeking an Overnight Front Desk Associate for a full-time role at the South Coors/Albuquerque club. You will welcome members, handle payments, and provide friendly service during night shifts. The job requires high school education and retail or fitness experience is a plus.

Responsibilities include assisting members, promoting benefits and promos, maintaining cleanliness, and answering policy questions with professionalism.