Overnight Front Desk & Member Care Specialist

Ignite Fitness Holdings; Four Corners (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive Salary & 401K

Health benefits

Paid Time Off

Free Black Card membership

Job summary

Planet Fitness in the United States is seeking an Overnight Front Desk Associate to welcome members, respond to inquiries, process payments, and maintain a clean facility during overnight hours.

The role requires excellent communication, multitasking ability, and a flexible overnight schedule. You must be 18+, have a High School Diploma or equivalent, and retail or fitness experience is preferred. Planet Fitness offers competitive pay and benefits.

Qualifications

• Minimum age 18 or older.
• High School Diploma or Equivalent required.
• Six months of face-to-face customer service in retail or 1 year of fitness industry experience preferred.
• Strong ability to manage multiple responsibilities and prioritize in a fast-paced environment.

Responsibilities

• Welcome and assist members in a friendly, professional manner.
• Answer phone calls promptly and provide accurate information.
• Handle payments, give change and receipts using POS system.
• Maintain cleanliness of the club during shift.
• Promote products and promotions to drive revenue.
• Support team with flexible rotating overnight schedule.

Skills

Verbal communication

Written communication

Customer service

Problem solving

Team player

Flexible schedule

Retail experience

Fitness industry knowledge

Education

High School Diploma or Equivalent

Job description

Planet Fitness in the United States is seeking an Overnight Front Desk Associate to welcome members, respond to inquiries, process payments, and maintain a clean facility during overnight hours.

The role requires excellent communication, multitasking ability, and a flexible overnight schedule. You must be 18+, have a High School Diploma or equivalent, and retail or fitness experience is preferred. Planet Fitness offers competitive pay and benefits.