Overnight Member Experience Specialist

Crunch Fitness; Kentwood (MI); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Job summary

A leading fitness company seeks an Overnight Member Services Representative to create a fun gym environment while ensuring exceptional customer service. This role involves managing cleaning tasks, assisting with sales, and welcoming members and guests. Candidates should have strong communication skills and a background in service roles. CPR/AED certification is required but can be acquired upon hiring.

Qualifications

• Minimum 1 year of experience in a service-oriented position preferred.
• Ability to communicate effectively in reading and writing.

Responsibilities

• Manage cleaning assignments during the overnight shift.
• Assist with membership and retail sales.
• Promote membership privileges.
• Check in members and guests.

Skills

Customer service orientation

Communication skills

Job description

A leading fitness company seeks an Overnight Member Services Representative to create a fun gym environment while ensuring exceptional customer service. This role involves managing cleaning tasks, assisting with sales, and welcoming members and guests. Candidates should have strong communication skills and a background in service roles. CPR/AED certification is required but can be acquired upon hiring.