Overnight Front Desk & Member Experience Lead

Houston Fitness Partners; Houston (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in the fitness sector is seeking an Overnight Member Services Representative to enhance the member experience. In this role, you will provide exceptional customer service, manage front desk activities, and ensure a positive environment for all members and guests. If you have a passion for fitness and a knack for helping others, this is your chance to join a dynamic team that values positivity and reliability. Contribute to a culture that inspires and motivates individuals to achieve their fitness goals while enjoying a fulfilling career in a supportive environment.

Qualifications

• Customer service background preferred with strong listening and problem-solving skills.
• Must be 18 years or older with a passion for fitness and health.

Responsibilities

• Provide exceptional customer service to members and guests.
• Handle front desk activities including member check-ins and tours.
• Close shift by balancing cash drawer and generating reports.

Skills

Customer service skills

Basic computer proficiency

Listening skills

Problem-solving skills

Positive attitude

Reliability

Education

High school diploma or equivalent

Job description

An established industry player in the fitness sector is seeking an Overnight Member Services Representative to enhance the member experience. In this role, you will provide exceptional customer service, manage front desk activities, and ensure a positive environment for all members and guests. If you have a passion for fitness and a knack for helping others, this is your chance to join a dynamic team that values positivity and reliability. Contribute to a culture that inspires and motivates individuals to achieve their fitness goals while enjoying a fulfilling career in a supportive environment.