Overnight Guest Services Auditor

Holiday Inn Express Spokane Airport; Spokane (WA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Group insurance

Paid time off

401(k) plan

Voluntary benefits including short/di1

Life enrichment benefits

Get paid daily

Job summary

Holiday Inn Express Spokane Airport in Spokane, WA is seeking a Night Auditor to supervise the hotel overnight and reconcile daily transactions. You will ensure prompt, courteous service and accurate cash handling while maintaining security and smooth operations.

This full-time, overnight role requires strong communication, the ability to read, write, type, lift 25 pounds, and weekend availability. You’ll partner with front desk and other departments to deliver a reliable guest experience.

Qualifications

• Prior customer service experience with the ability to thrive on an overnight shift.
• Strong verbal and written communication skills.
• Ability to read, write, type and use basic technology.
• Must be able to stand for a full shift and lift at least 25 pounds.
• Applicants should be available to work weekends and holidays.

Responsibilities

• Review daily transactions and checklists for completion and accuracy.
• Ensure all guests are served promptly and courteously.
• Resolve guest issues with effective problem solving.
• Follow cash handling procedures and reconcile charges on guest receipts.
• Ensure emergency notification procedures are followed overnight.
• Communicate effectively between shifts and departments.

Skills

Customer service

Verbal communication

Written communication

Reading

Typing

Basic technology

Stamina

Lift 25 pounds

Weekend availability

Job description

Holiday Inn Express Spokane Airport in Spokane, WA is seeking a Night Auditor to supervise the hotel overnight and reconcile daily transactions. You will ensure prompt, courteous service and accurate cash handling while maintaining security and smooth operations.

This full-time, overnight role requires strong communication, the ability to read, write, type, lift 25 pounds, and weekend availability. You’ll partner with front desk and other departments to deliver a reliable guest experience.