Overnight Front Desk Associate — Guest Services & Night Audit

Automatic Data Processing, Inc.; Spokane (WA); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Free parking in our covered garage

Discounts on hotel stays

Discounted bus passes

Sick pay accrual of 1 hour per 40 hrs

Holiday bonus pay on 6 days

Benefits for full-time employees (note

Job summary

The Spokane Club is seeking an attentive Overnight Front Desk Associate in Spokane, WA to greet guests, process check-ins/outs, and manage reservations during the 10:00pm–6:00am shift. You will handle phone inquiries, maintain lobby security, and coordinate with housekeeping and engineering as needed, delivering excellent service with a professional appearance and calm demeanor throughout the night.

Part-time role with a salary range of $18.00 to $20.00 per hour, typically 3 nights per week,

Qualifications

• Previous Front Desk experience in a hotel preferred.
• Excellent customer service skills.
• Professional appearance and manner.
• Ability to communicate effectively in English, both oral and written form.
• Good with math.
• Must have the ability to work overnight.
• Must have the ability to work efficiently under pressure.

Responsibilities

• Greets everyone entering the Spokane Club in a professional, friendly manner, with a high level of customer service, and assists them with their requests.
• Professionally administers incoming calls using proper telephone etiquette and redirecting when appropriate.
• Uses club software to create and manage hotel reservations.
• Processes member/guest check-ins and check-outs.
• Coordinates room status updates with housekeeping and engineering as needed.
• Maintains the cleanliness and neatness of the front desk, lobby, and coat check areas.

Skills

Customer service

Overnight work

English communication

Math skills

Front desk experience

Professional appearance

Tools

Club software

Job description

The Spokane Club is seeking an attentive Overnight Front Desk Associate in Spokane, WA to greet guests, process check-ins/outs, and manage reservations during the 10:00pm–6:00am shift. You will handle phone inquiries, maintain lobby security, and coordinate with housekeeping and engineering as needed, delivering excellent service with a professional appearance and calm demeanor throughout the night.

Part-time role with a salary range of $18.00 to $20.00 per hour, typically 3 nights per week,