Part-Time Night Auditor & Guest Services (Weekend)

Holiday Inn Express and Suites; Sterling Heights (MI); On-site; USD 18,000 - 23,000; Part time

Job summary

Holiday Inn Express and Suites is seeking a part-time Night Auditor to join our team. This overnight role runs 11 PM–7 AM on Fridays and Saturdays, with a strong emphasis on guest service and accuracy in nightly reporting.

You will handle check-ins, daily financial reports, and guest inquiries while maintaining the property's cleanliness and smooth operation. Weekend availability is required and fellow staff collaborate to ensure seamless service.

Qualifications

• High school diploma or equivalent preferred.
• Ability to walk and bend frequently throughout shift.
• Detail oriented.
• Professional attitude.
• Reliable transportation.
• Ability to work independently.

Responsibilities

• Run the night audit and reset the operating system for the next day.
• Send out daily financial reports to property and corporate teams.
• Greet guests in person and over the phone.
• Coordinate guest check-in/check-out and assist with reservations.
• Answer guest questions and assist with problems they may experience.
• Monitor daily reservations and ensure rooms are prepared.
• Handle financial transactions (cash and credit).
• Assist guests with requests promptly.
• Listen to and resolve guest complaints.
• Maintain cleanliness and perform light cleaning duties as needed.
• Perform other duties as assigned by general manager.

Skills

Communication

Problem solving

Detail oriented

Professional attitude

Independent work

Education

High school diploma or equivalent

Job description

Holiday Inn Express and Suites is seeking a part-time Night Auditor to join our team. This overnight role runs 11 PM–7 AM on Fridays and Saturdays, with a strong emphasis on guest service and accuracy in nightly reporting.

You will handle check-ins, daily financial reports, and guest inquiries while maintaining the property's cleanliness and smooth operation. Weekend availability is required and fellow staff collaborate to ensure seamless service.