Night Auditor

Holiday Inn Express Spokane Airport; Spokane (WA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Group insurance

Paid time off

401(k) plan

Voluntary benefits including short/di1

Life enrichment benefits

Get paid daily

Job summary

Holiday Inn Express Spokane Airport in Spokane, WA is seeking a Night Auditor to supervise the hotel overnight and reconcile daily transactions. You will ensure prompt, courteous service and accurate cash handling while maintaining security and smooth operations.

This full-time, overnight role requires strong communication, the ability to read, write, type, lift 25 pounds, and weekend availability. You’ll partner with front desk and other departments to deliver a reliable guest experience.

Qualifications

• Prior customer service experience with the ability to thrive on an overnight shift.
• Strong verbal and written communication skills.
• Ability to read, write, type and use basic technology.
• Must be able to stand for a full shift and lift at least 25 pounds.
• Applicants should be available to work weekends and holidays.

Responsibilities

• Review daily transactions and checklists for completion and accuracy.
• Ensure all guests are served promptly and courteously.
• Resolve guest issues with effective problem solving.
• Follow cash handling procedures and reconcile charges on guest receipts.
• Ensure emergency notification procedures are followed overnight.
• Communicate effectively between shifts and departments.

Skills

Customer service

Verbal communication

Written communication

Reading

Typing

Basic technology

Stamina

Lift 25 pounds

Weekend availability

Job description

InnVentures Overview

Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nation’s largest REIT’s and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have established proven methods of management, development, and revenue maximization resulting in a trusted acumen for operating major hotel brands.

Location

Holiday Inn Express Spokane, WA

Overview

Use your attention to detail and desire for routine to create memorable guest experiences!As a Night Auditor, you will work overnight (graveyard) hours to supervise the hotel and perform tasks to certify that all daily transactions are reconciled. Your contributions as a Night Auditor are essential to provide our guests a comfortable stay.

We offer eligible employees a number of benefits to enhance their health and well-being:

• Group insurance, including medical, dental, vision and company-paid life insurance
• Paid time off
• Company-matched 401(k) plan
• Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
• Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
• Get paid daily

Responsibilities

• Review daily transactions and checklists for completion and accuracy.
• Ensure all guests are served promptly and courteously.
• Apply problem solving skills to resolve guest issues to their satisfaction.
• Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
• Ensure emergency notification procedures are followed in the event of issues taking place overnight.
• Communicate effectively between all shifts and departments.

Qualifications

Previous customer service experience with proven ability to thrive working the overnight shift is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work weekends and holidays.

Benefits

We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.

• Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law) or Paid Time off in accordance with Company Policies
• Employee assistance program (EAP)
• Educational opportunities / Tuition reimbursement
• Personal leave, medical leave, military leave and paid jury duty leave and bereavement leave in accordance with applicable laws and policies

For Employees Based in Washington:

• 7 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service
• Paid Sick & Safe Time
  • Seattle: accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.
  • All other locations: accrues at 1 hour for every 40 hours worked, with up to 40 hours of unused time carried over from one anniversary to the next.

Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.

Some of the above benefits may apply to part-time positions.

Posting Date

This job opening was posted on [insert date] and will remain open for at least 14 days.