Overnight Guest Experience & Laundry Specialist

Extended Stay America; Smyrna (GA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Weekly Pay

Vision Insurance

401(k) Savings Plan

Employee Assistance Program (EAP)

Job summary

Extended Stay America is seeking a Night Guest Laundry Attendant to support overnight guest services and maintain clean, well-stocked laundry and housekeeping areas. This role involves checking guests in/out, processing payments, and ensuring brand standards are met across laundry and dishwashing tasks.

The position requires attentiveness to safety, strong English communication, and the ability to work a night shift from 11:00pm to 7:00am.

Qualifications

• Fluent English communication with guests and teammates.
• Ability to operate the property management system and process shift reports.
• Understand safety rules and follow procedures.

Responsibilities

• Provide overnight guest assistance including check-in/check-out and payment collection.
• Handle laundry duties: wash, dry, fold linens, towels, and related items.
• Process housewares and laundry supplies, restock carts and laundry rooms to PAR levels.
• Assist with reservations, registrations, payments, and departures per guidelines.
• Maintain grab-and-go breakfast setup according to brand standards.

Skills

English proficiency

Guest service mindset

Time management

Multi-tasking

Safety awareness

Cash handling

Education

High School Diploma or GED

Job description

Extended Stay America is seeking a Night Guest Laundry Attendant to support overnight guest services and maintain clean, well-stocked laundry and housekeeping areas. This role involves checking guests in/out, processing payments, and ensuring brand standards are met across laundry and dishwashing tasks.

The position requires attentiveness to safety, strong English communication, and the ability to work a night shift from 11:00pm to 7:00am.