Overnight Guest Laundry & Night Service Associate

Extended Stay America, Inc.

California

On-site

USD 21,000 - 30,000

Full time

3 hours ago
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Benefits offered by this job

Weekly Pay!
Competitive Wages
Great working environment
Employee Recognition Programs
Vision Insurance
401(k) Savings Plan
Employee Assistance Program (EAP)
Employee Perks Program offering...

Job summary

Extended Stay America, Inc. is seeking a Night Guest Laundry Attendant to support overnight guest services and manage laundry and dishware operations. You will assist guests, handle check-ins/outs, and ensure safety and cleanliness standards are met across the property.

The role requires working the night shift (11:00pm–7:00am) in a hotel environment, with responsibilities including laundry processing and maintaining PAR levels for housekeeping carts and laundry rooms.

Qualifications

  • English proficiency to interact with guests and associates.
  • Ability to operate the property management system and complete audit-related tasks.
  • Follow safety rules, operating and maintenance instructions, and procedures.
  • Complete routine reports and correspondence.
  • Basic arithmetic and accuracy in handling numbers.
  • Apply good judgment at all times.
  • Manage problems and address guest-related issues.

Responsibilities

  • Assist guests overnight, including check-in/check-out according to company guidelines.
  • Handle laundry, answer phones, and ensure safety and security procedures are followed.
  • Process laundry (wash, dry, fold) and dishware per standards.
  • Stock housekeeping carts and laundry rooms to PAR levels.
  • Process reservations, registrations, payments, and departures per guidelines.
  • Set up grab-and-go breakfast according to brand standards.
  • Conduct daily property tours for cleanliness and maintenance checks.
  • Comply with all policies, report safety issues promptly.

Skills

English proficiency
Guest interaction

Education

High School Diploma or GED

Tools

Property Management System

Job description

Extended Stay America, Inc. is seeking a Night Guest Laundry Attendant to support overnight guest services and manage laundry and dishware operations. You will assist guests, handle check-ins/outs, and ensure safety and cleanliness standards are met across the property.

The role requires working the night shift (11:00pm–7:00am) in a hotel environment, with responsibilities including laundry processing and maintaining PAR levels for housekeeping carts and laundry rooms.

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