Overnight Guest Experience Host & Night Auditor

Cambria Hotel Plano Frisco; Springfield (MO); Presencial; USD 23 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k) with company match

Growth opportunities

Hotel travel discounts

Earned wage access

Resumo da oferta

Moxy Springfield, part of OHM, is seeking an energetic Night Audit/Guest Experience Host to deliver warm, lively service during overnight hours. You’ll check in/out guests, welcome strangers, and create the signature Moxy vibe.

You will balance nightly transactions, maintain guest accounts, and respond to requests while upholding brand standards and safety procedures. Hospitality experience preferred; availability for weekends and holidays required.

Qualificações

• High school diploma or GED preferred.
• 2+ years hospitality customer service experience preferred.
• Night Audit or front desk experience a plus.

Responsabilidades

• Greet guests and handle overnight check-ins/outs with courtesy.
• Balance and audit nightly hotel transactions.
• Assist guests with reservations and general information.
• Maintain accurate guest accounts and front desk records.
• Ensure safety and security procedures during overnight hours.
• Prepare daily audit and management reports.
• Coordinate with teammates for smooth night operations.
• Uphold OHM and brand standards in service.

Conhecimentos

Leadership

Communication

Problem solving

Multitasking

PMS experience

Hospitality software

Formação académica

High school diploma or GED

Ferramentas

Microsoft Word

Microsoft Excel

Descrição da oferta de emprego

Moxy Springfield, part of OHM, is seeking an energetic Night Audit/Guest Experience Host to deliver warm, lively service during overnight hours. You’ll check in/out guests, welcome strangers, and create the signature Moxy vibe.

You will balance nightly transactions, maintain guest accounts, and respond to requests while upholding brand standards and safety procedures. Hospitality experience preferred; availability for weekends and holidays required.