Guest Experience Host - Front Desk

Cambria Hotel Plano Frisco; Springfield (MO); Presencial; USD 19 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k) with company match

Career advancement

Travel perks & discounts

Earned wage access

Resumo da oferta

Moxy Hotel Springfield is seeking a Guest Experience Host to provide vibrant, guest‑focused service at the front desk and throughout the lobby. You will greet guests, assist with check‑ins and check‑outs, and contribute to a lively, welcoming atmosphere.

You will engage guests, share local recommendations, manage inquiries, and help create memorable experiences that reflect Moxy’s energetic brand and OHM’s hospitality standards.

Qualificações

• Strong leadership, communication, and organizational skills.
• Ability to multitask, prioritize, and solve problems.
• Proficiency with PMS and Microsoft Office.

Responsabilidades

• Welcome guests with a smile and assist with registration and room assignments.
• Handle guest inquiries about hotel services, dining, entertainment, and travel directions.
• Manage room availability, guest accounts, and billing.
• Post charges, process payments, and make change.
• Make reservations and handle guest requests, including safekeeping of valuables.
• Communicate effectively with other departments.
• Follow hotel credit policies and ensure accurate cash handling.
• Support team members and take on additional responsibilities as needed.

Conhecimentos

Leadership

Communication

Organizational skills

Multitasking

Problem solving

Formação académica

High School diploma or GED

Hospitality customer service experience preferred

Ferramentas

PMS

Microsoft Office

Descrição da oferta de emprego

Moxy Hotel Springfield is seeking a Guest Experience Host to provide vibrant, guest‑focused service at the front desk and throughout the lobby. You will greet guests, assist with check‑ins and check‑outs, and contribute to a lively, welcoming atmosphere.

You will engage guests, share local recommendations, manage inquiries, and help create memorable experiences that reflect Moxy’s energetic brand and OHM’s hospitality standards.