Overnight Guest & Events Concierge

Lighthouse; Napa (CA); On-site; USD 32,139 - 42,085; Part time

Job summary

A nonprofit organization in Napa is seeking an Overnight Guest and Events Services Associate to enhance guest experiences and manage events. The role requires excellent customer service skills alongside organizational and communication abilities. Applicants must have a valid driver’s license, with previous experience in hospitality preferred. The position operates 100% on-site and includes overnight hours. Join a dedicated team committed to creating a positive environment for all guests.

Qualifications

• Valid driver’s license and clean driving record.
• Minimum 1 year experience in a guest-facing role.
• Experience in a customer service role in a hotel or retreat environment is a plus.

Responsibilities

• Greet and assist visitors, ensuring a welcoming environment.
• Support event execution and manage reservations.
• Respond quickly to emergencies and ensure safety.

Skills

Customer service skills

Organizational skills

Communication skills

Attention to detail

Event planning

Proficiency in Microsoft Office

Ability to work overnight

Job description

A nonprofit organization in Napa is seeking an Overnight Guest and Events Services Associate to enhance guest experiences and manage events. The role requires excellent customer service skills alongside organizational and communication abilities. Applicants must have a valid driver’s license, with previous experience in hospitality preferred. The position operates 100% on-site and includes overnight hours. Join a dedicated team committed to creating a positive environment for all guests.