On-Call Guest & Events Host - Napa Camp

LightHouse for the Blind and Visually Impaired; Napa (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

LightHouse for the Blind and Visually Impaired is seeking an On-Call Guest and Events Services Associate for Enchanted Hills Camp in Napa. You will greet guests, assist with check-in, and support event execution on-site, including transportation and room setups.

The role emphasizes hospitality, safety, and strong guest relations. The position requires at least 1 year in guest-facing hospitality, strong communication, and flexibility to work weekends or overnight shifts as needed.

Qualifications

• Minimum 1 year experience in a guest-facing role in hospitality, banquets or special events

Responsibilities

• Greeting, checking in and assisting visitors, ensuring a welcoming environment
• Support event execution, including room setups, and logistics
• Provide on-site transportation for guests and equipment utilizing several different vehicles
• Manage event-related items (food, rentals, room setups)
• Coordinate with vendors and staff for smooth operations
• Oversee guest check-in/check-out and room inspections
• Keep the welcome area clean, organized, and stocked with supplies
• Build positive relationships with guests and staff, collecting feedback
• Be knowledgeable about emergency procedures
• Respond quickly to medical, security, or disaster situations, contacting the necessary authorities
• Ability to perform other related duties as assigned

Skills

Guest service

Event support

Communication

Multitasking

Professionalism

Driving large vehicles

Tools

Microsoft Outlook

Microsoft Teams

Radio communication

Job description

LightHouse for the Blind and Visually Impaired is seeking an On-Call Guest and Events Services Associate for Enchanted Hills Camp in Napa. You will greet guests, assist with check-in, and support event execution on-site, including transportation and room setups.

The role emphasizes hospitality, safety, and strong guest relations. The position requires at least 1 year in guest-facing hospitality, strong communication, and flexibility to work weekends or overnight shifts as needed.