Overnight Front Office Leader – Luxury Hotel

Montage International; Montana; On-site; USD 45,000 - 65,000; Full time

Job summary

A leading hospitality organization in Montana seeks a Front Office Supervisor to manage daily operations including guest services and financial management. This role requires a Bachelor's degree, and four years of customer service experience, along with two to three years in a supervisory hotel role. Candidates should have leadership and advanced software skills. A background in luxury hotels is strongly preferred, helping to ensure that guests' expectations are consistently exceeded.

Qualifications

• Four years of customer service experience required.
• Two to three years of hotel supervisory experience needed.
• Must possess advanced skills in Word, Excel, PowerPoint.

Responsibilities

• Assist in managing day-to-day front office operations.
• Oversee guest arrival and departure experiences.
• Support department operations by leading by example.

Skills

Customer service

Financial management

Leadership

Proficiency in Word

Proficiency in Excel

Proficiency in PowerPoint

Experience with Opera

Luxury hotel experience

Education

Bachelor’s Degree

Tools

Birchstreet

HotSOS

Rex

Job description

A leading hospitality organization in Montana seeks a Front Office Supervisor to manage daily operations including guest services and financial management. This role requires a Bachelor's degree, and four years of customer service experience, along with two to three years in a supervisory hotel role. Candidates should have leadership and advanced software skills. A background in luxury hotels is strongly preferred, helping to ensure that guests' expectations are consistently exceeded.