Overnight Front Desk & Night Auditor

Super 8 By Wyndham Lincoln N; Lincoln (NE); On-site; USD 17,000 - 24,000; Full time

Job summary

SUPER 8 OF LINCOLN NE is seeking a Night Auditor/Front Desk Agent to join our hospitality team. You will balance nightly financials, handle guest check-ins, and manage reservations with a focus on service and accuracy. This position offers a $15.00/hour wage and overnight shifts in a fast-paced environment.

We value teamwork, reliability, and strong communication as you support guest needs, resolve issues, and contribute to a positive guest experience at our Lincoln property.

Qualifications

• Proven experience as a Night Auditor or in a similar hospitality role.
• Strong customer service and communication skills.
• Excellent math and problem-solving abilities.
• Detail-oriented with multitasking and time management skills.

Responsibilities

• Check in guests, answer phones and take reservations.
• Respond to guest complaints, requests and emergencies.
• Process invoices, post checks to vendors and distribute employee checks.
• Reconcile accounts and balance cash drawer.
• Investigate and resolve out-of-balance accounts.
• Keep accurate financial records and ledgers.
• Help prepare for forecasts and audits.
• Handle guest check-ins, check-outs, room assignments, and special requests.
• Take, modify, and cancel reservations according to hotel policies.
• Follow proper credit and cash handling procedures.
• Resolve guest concerns and assist with customer inquiries; provide information about hotel services and local attractions.
• Maintain key inventory and request re-keying as needed.
• Verify accuracy of guest registration and payment details.
• Perform additional duties as assigned by the General Manager.

Skills

Customer service

Math skills

Detail-oriented

Multitasking

Time management

Calm under pressure

Education

High School diploma or equivalent

Tools

Microsoft Office

Hotel reservation systems

Job description

SUPER 8 OF LINCOLN NE is seeking a Night Auditor/Front Desk Agent to join our hospitality team. You will balance nightly financials, handle guest check-ins, and manage reservations with a focus on service and accuracy. This position offers a $15.00/hour wage and overnight shifts in a fast-paced environment.

We value teamwork, reliability, and strong communication as you support guest needs, resolve issues, and contribute to a positive guest experience at our Lincoln property.