Night Auditor & Front Desk Specialist

Hotel Equities; Omaha (NE); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Sick Time

Paid Holidays

401(k) Plan

Employee Assistance

Job summary

The Farnam Hotel in Omaha, NE, part of Hotel Equities, is seeking a dependable Night Auditor to support front desk operations and guest experiences during the night shift.

You will process arrivals/departures, handle reservations and payments, respond to guest requests, and coordinate with housekeeping and maintenance to ensure a smooth overnight operation. A customer‑focused, detail‑oriented professional is ideal.

Qualifications

• High school diploma or equivalent preferred.
• Previous hotel/front desk/customer service experience preferred.
• Strong verbal and written communication skills.
• Basic computer and cash-handling skills.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Welcome guests and provide friendly, professional service throughout their stay.
• Process arrivals, departures, reservations, payments, and guest requests accurately.
• Respond promptly to questions, concerns, and special requests.
• Resolve routine guest issues and elevate concerns to management when appropriate.
• Maintain accurate guest information, records, and shift documentation.
• Communicate effectively with housekeeping, maintenance, sales, and other hotel departments.
• Promote hotel services, amenities, and guest opportunities.
• Follow cash-handling, security, privacy, and hotel operating procedures.
• Monitor the lobby and front desk area to maintain a welcoming environment.
• Complete assigned shift responsibilities and maintain communication during handoffs.
• Perform other duties as assigned.

Skills

Customer service

Communication

Cash handling

Computer basics

Education

High school diploma or equivalent

Tools

PMS

POS systems

Microsoft Office

Job description

The Farnam Hotel in Omaha, NE, part of Hotel Equities, is seeking a dependable Night Auditor to support front desk operations and guest experiences during the night shift.

You will process arrivals/departures, handle reservations and payments, respond to guest requests, and coordinate with housekeeping and maintenance to ensure a smooth overnight operation. A customer‑focused, detail‑oriented professional is ideal.