Overnight Front Desk & Night Auditor

Donohoe; Las Vegas (NV); Presencial; USD 38 000 - 58 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Dental insurance

Vision insurance

Paid time off

Hotel room discounts

Daily pay access

Resumo da oferta

Donohoe Hospitality Services in Las Vegas is seeking a Night Auditor/Front Desk Agent to manage overnight front desk operations, audit and balance ledgers, and prepare nightly reports. You will welcome guests, handle check-ins/outs, and ensure guest satisfaction while maintaining brand standards.

The role requires 2+ years in hospitality, strong communication, proficiency with hotel management software, and the ability to work in a fast-paced, 24/7 environment.

Qualificações

• 2+ years of hospitality experience preferred.
• Proficient with hotel management software.
• Strong communication and customer service skills.
• Ability to work 24/7 shifts and manage multiple tasks.

Responsabilidades

• Post all daily room charges and balances.
• Reconcile revenue totals against the revenue report.
• Verify and prepare registrations for incoming guests.
• Operate the hotel phone system and take messages.
• Manage guest reservations, including changes and cancellations.
• Check guests in and out according to standards.
• Address guest inquiries and coordinate with departments for requests.
• Notify housekeeping and maintenance of issues.
• Provide guests with hotel and local information.
• Generate and print operational reports.
• Verify transactions from each front desk shift.
• Finalize daily transactions and revenue reports.
• Maintain Front Office cleanliness and organization.
• Perform cashier duties and post various charges.
• Follow security procedures and know emergency protocols.

Conhecimentos

Excellent communication

Interpersonal skills

Fast-paced environment

Customer-focused

Cash handling

Ferramentas

Hotel management software

Descrição da oferta de emprego

Donohoe Hospitality Services in Las Vegas is seeking a Night Auditor/Front Desk Agent to manage overnight front desk operations, audit and balance ledgers, and prepare nightly reports. You will welcome guests, handle check-ins/outs, and ensure guest satisfaction while maintaining brand standards.

The role requires 2+ years in hospitality, strong communication, proficiency with hotel management software, and the ability to work in a fast-paced, 24/7 environment.