Night Auditor & Front Desk Lead - Overnight, Daily Pay

Hampton Inn & Suites/Home2 Suites by Hilton - Las Vegas

Winchester (NV)

On-site

USD 25,000 - 32,000

Full time

Just now
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Benefits offered by this job

Health insurance
Dental insurance
Vision insurance
Paid time off
Hotel room discounts
Daily pay access

Job summary

Hampton Inn & Suites/Home2 Suites by Hilton - Las Vegas is seeking a Night Auditor/Front Desk Agent to oversee overnight operations, balance ledgers, and prepare daily operating reports while ensuring guest satisfaction and brand standards.

Responsibilities include posting charges, handling registrations, check-ins/outs, managing reservations, answering inquiries, coordinating with housekeeping and maintenance, and using hotel software to generate reports and provide local information.

Qualifications

  • 2+ years of experience in a similar hospitality role preferred.

Responsibilities

  • Post daily room charges and balances.
  • Reconcile revenue totals against reports.
  • Verify and prepare registrations for incoming guests.
  • Operate the hotel phone system and take messages.
  • Manage reservations, including modifications and cancellations.
  • Check guests in and out according to brand standards.
  • Address guest inquiries and coordinate with departments for special requests.
  • Notify housekeeping/maintenance of issues with guestrooms and grounds.
  • Provide guests with hotel and local information.
  • Generate and print required operational reports.
  • Verify transactions from each front desk shift.
  • Finalize daily income and F&B revenue reports.
  • Maintain front office area cleanliness and organization.
  • Perform cashier duties and post charges to guest accounts.
  • Follow security procedures and hotel emergency procedures.

Skills

Communication skills
Interpersonal skills
Hotel software
Multitasking
Problem-solving
Customer focus

Tools

Hotel management software

Job description

Hampton Inn & Suites/Home2 Suites by Hilton - Las Vegas is seeking a Night Auditor/Front Desk Agent to oversee overnight operations, balance ledgers, and prepare daily operating reports while ensuring guest satisfaction and brand standards.

Responsibilities include posting charges, handling registrations, check-ins/outs, managing reservations, answering inquiries, coordinating with housekeeping and maintenance, and using hotel software to generate reports and provide local information.

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