Overnight Front Desk & Night Audit Specialist

AC Hotel McKinney; McKinney (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) matching

Paid holidays

Paid time off

Employee Assistance Program

Emergency Foundation

Job summary

AC Hotel McKinney is seeking a Night Auditor to perform nightly audit duties while delivering guest service at the front desk. You will balance cash drawers, complete shift reports, and handle guest check-ins/check-outs, reservations, and inquiries.

You will also maintain lobby areas, coordinate with department heads, and ensure accurate shift paperwork and nightly audits. Overnight availability is required.

Qualifications

• ,

Responsibilities

• Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
• Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
• Check the front desk log for problems, special requests, etc.
• Greets, registers, and assigns rooms to guests.
• Process guest registrations, including collecting payment.
• Prepare express checkout folios.
• Maintain room status inventory.
• Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
• Maintain and clean the lobby and bathroom as needed.
• Communicates all information to the following shift to ensure a smooth transition.
• Works closely with all hotel departments to ensure the highest quality of customer service.
• Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.
• Responsible for completing all required shift paperwork, and night audit reports daily.
• Performs other duties as assigned by management.
• Must be willing to work overnight hours.

Job description

AC Hotel McKinney is seeking a Night Auditor to perform nightly audit duties while delivering guest service at the front desk. You will balance cash drawers, complete shift reports, and handle guest check-ins/check-outs, reservations, and inquiries.

You will also maintain lobby areas, coordinate with department heads, and ensure accurate shift paperwork and nightly audits. Overnight availability is required.