Overnight Front Desk & Night Audit Specialist

AC Hotel Uptown Dallas; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Job summary

AC Hotel Uptown Dallas is seeking a Night Auditor to perform nightly audit functions and deliver exceptional guest service at the front desk. The role includes assisting with check-ins/outs, processing reservations, and handling overnight inquiries.

You will uphold security, maintain cash drawer accuracy, coordinate with Front Office leadership, and help maintain lobby area. The position requires a poised, friendly professional who thrives in overnight operations.

Qualifications

• Experience in hotel front desk operations.
• Excellent communication and guest service skills.
• Ability to work overnight shifts.

Responsibilities

• Perform nightly audit functions and ensure accuracy of revenue and guest accounts.
• Assist guests with check-ins and check-outs and process reservations.
• Respond to guest inquiries and deliver exceptional service during overnight hours.
• Maintain lobby area and cash drawer accuracy and security.
• Communicate shift information to Front Office leadership for a smooth handover.

Skills

Guest service

Cash handling

Job description

AC Hotel Uptown Dallas is seeking a Night Auditor to perform nightly audit functions and deliver exceptional guest service at the front desk. The role includes assisting with check-ins/outs, processing reservations, and handling overnight inquiries.

You will uphold security, maintain cash drawer accuracy, coordinate with Front Office leadership, and help maintain lobby area. The position requires a poised, friendly professional who thrives in overnight operations.