Hotel Night Auditor

Peachtree Group Hospitality Management; McKinney (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) retirement match

Paid holidays

Paid time off

Employee Assistance Program

Job summary

The Night Auditor position at AC Hotel McKinney, operated by Peachtree Group Hospitality Management, combines nightly audit duties with guest service at the front desk. You will balance daily paperwork, shift reports, check-ins/check-outs, payments, and express checkout folios while maintaining guest satisfaction.

This role requires proactive security awareness, cash-handling accuracy, and teamwork across hotel departments to deliver outstanding service to guests.

Responsibilities

• Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
• Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
• Check the front desk log for problems, special requests, etc.
• Greets, registers, and assigns rooms to guests.
• Process guest registrations, including collecting payment.
• Prepare express checkout folios.
• Maintain room status inventory.
• Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
• Maintain and clean the lobby and bathroom as needed.
• Communicates all information to the following shift to ensure a smooth transition.
• Works closely with all hotel departments to ensure the highest quality of customer service.
• Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.
• Responsible for completing all required shift paperwork, and night audit reports daily.
• Performs other duties as assigned by management.
• Must be willing to work overnight hours.

Job description

The Night Auditor for the AC Hotel McKinney will be responsible for completing all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilities balancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions

• Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.


• Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.


• Check the front desk log for problems, special requests, etc.


• Greets, registers, and assigns rooms to guests.


• Process guest registrations, including collecting payment.


• Prepare express checkout folios.


• Maintain room status inventory.


• Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff.


• Maintain and clean the lobby and bathroom as needed.


• Communicates all information to the following shift to ensure a smooth transition.


• Works closely with all hotel departments to ensure the highest quality of customer service.


• Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.


• Responsible for completing all required shift paperwork, and night audit reports daily.


• Performs other duties as assigned by management.


• Must be willing to work overnight hours.

Benefits

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide paid holidays and paid time off. Additional benefits include access to our Employee Assistance Program and Associate Emergency Foundation.

Peachtree Group is proud to be an Equal Opportunity Employer and an E-Verify employer. All employment decisions are based on qualifications, merit, business needs, and compliance with applicable federal, state, and local laws.