Overnight Front Desk & Night Audit Specialist

Peachtree Group Hospitality Management

McKinney (TX)

On-site

USD 42,000 - 52,000

Full time

5 days ago
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Benefits offered by this job

Medical, dental, vision
401(k) retirement match
Paid holidays
Paid time off
Employee Assistance Program

Job summary

The Night Auditor position at AC Hotel McKinney, operated by Peachtree Group Hospitality Management, combines nightly audit duties with guest service at the front desk. You will balance daily paperwork, shift reports, check-ins/check-outs, payments, and express checkout folios while maintaining guest satisfaction.

This role requires proactive security awareness, cash-handling accuracy, and teamwork across hotel departments to deliver outstanding service to guests.

Responsibilities

  • Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
  • Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
  • Check the front desk log for problems, special requests, etc.
  • Greets, registers, and assigns rooms to guests.
  • Process guest registrations, including collecting payment.
  • Prepare express checkout folios.
  • Maintain room status inventory.
  • Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
  • Maintain and clean the lobby and bathroom as needed.
  • Communicates all information to the following shift to ensure a smooth transition.
  • Works closely with all hotel departments to ensure the highest quality of customer service.
  • Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.
  • Responsible for completing all required shift paperwork, and night audit reports daily.
  • Performs other duties as assigned by management.
  • Must be willing to work overnight hours.

Job description

The Night Auditor position at AC Hotel McKinney, operated by Peachtree Group Hospitality Management, combines nightly audit duties with guest service at the front desk. You will balance daily paperwork, shift reports, check-ins/check-outs, payments, and express checkout folios while maintaining guest satisfaction.

This role requires proactive security awareness, cash-handling accuracy, and teamwork across hotel departments to deliver outstanding service to guests.

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