Night Auditor: Overnight Front Desk & Guest Experience

Hunter Super Techs - TurnPoint; Tampa (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

Disability insurance

401K

Tuition assistance

Paid time off

Holiday pay

Employee discounts

Job summary

McKibbon Hospitality seeks a Night Auditor to serve as the front-line contact during overnight hours, ensuring guest needs are addressed with a welcoming, efficient demeanor. You will manage check-ins, monitor occupancy, and coordinate with housekeeping to resolve discrepancies.

The role requires prior front desk or hotel experience, basic math, and strong communication skills to maintain guest satisfaction and accurate reporting. On-site hotel environment with comprehensive benefits.

Qualifications

• Experience in hospitality or service industry preferred.
• Ability to provide excellent customer service with a professional demeanor.
• Strong verbal and written communication skills.

Responsibilities

• Respond to guest needs during overnight hours with a welcoming, efficient approach.
• Process check-ins and verify guest registration information accurately.
• Maintain knowledge of hotel services, rates and promotions for guests.
• Resolve guest complaints and ensure guest satisfaction.
• Prepare wake-up calls and communicate important information to next shift.

Skills

Customer service

Communication

Guest relations

Computer proficiency

Teamwork

Education

High school diploma

Tools

Property Management System

POS system

Job description

McKibbon Hospitality seeks a Night Auditor to serve as the front-line contact during overnight hours, ensuring guest needs are addressed with a welcoming, efficient demeanor. You will manage check-ins, monitor occupancy, and coordinate with housekeeping to resolve discrepancies.

The role requires prior front desk or hotel experience, basic math, and strong communication skills to maintain guest satisfaction and accurate reporting. On-site hotel environment with comprehensive benefits.