Overnight Front Desk & Night Audit Specialist

Dreamscape Hospitality; Columbus (OH); On-site; USD 1,929,000 - 3,031,000; Full time

Job summary

Dreamscape Hospitality is seeking a Night Auditor to balance nightly transactions and manage front desk operations during the overnight shift. The role emphasizes accurate financials, guest service, and coordination with the next shift to ensure a smooth hotel operation.

Responsibilities include check-in/out, handling guest inquiries, preparing daily reports, and maintaining front desk organization. Prior customer service experience and basic accounting help are preferred.

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience preferred.
• Experience in accounting or bookkeeping is a plus.

Responsibilities

• Balance nightly hotel transactions and ensure accurate financials.
• Check guests in/out and assign rooms.
• Address guest inquiries and provide local information.
• Prepare and distribute daily management reports.
• Monitor hotel security during night shifts.
• Process financial transactions including cash handling.
• Coordinate with the next shift and management.
• Maintain front desk cleanliness and organization.
• Provide wake-up calls and guest services as needed.
• Troubleshoot basic hotel equipment and escalate issues.

Skills

Attention to detail

Customer service

Communication

Independent work

Computer skills

Hotel software

Education

High School Diploma or equivalent

Tools

Hotel management software

Job description

Dreamscape Hospitality is seeking a Night Auditor to balance nightly transactions and manage front desk operations during the overnight shift. The role emphasizes accurate financials, guest service, and coordination with the next shift to ensure a smooth hotel operation.

Responsibilities include check-in/out, handling guest inquiries, preparing daily reports, and maintaining front desk organization. Prior customer service experience and basic accounting help are preferred.