Overnight Front Desk & Night Auditor

Dreamscape Hospitality; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Dreamscape Hospitality is seeking a Night Auditor to balance nightly revenue and expenses and to manage front desk activities during the overnight shift. You will ensure a smooth operation of the hotel at night and provide exceptional guest service.

The role requires attention to detail, basic accounting, and strong communication. Prior customer service experience is preferred, and familiarity with hotel management software is a plus. Shifts include weekends and holidays.

Qualifications

• High school diploma or equivalent required.
• Previous experience in a customer service role preferred.
• Experience in accounting or bookkeeping is a plus.

Responsibilities

• Perform nightly audit of hotel transactions, ensuring that all financials are accurately balanced.
• Check guests in and out, ensuring proper room assignments and handling guest requests efficiently.
• Handle all guest inquiries, providing information about the hotel, its services, and the local area.
• Prepare and distribute daily reports to the management team.
• Monitor the security of the hotel during the night, responding to any emergencies or disturbances.
• Process all financial transactions, including cash handling, credit card processing, and ensuring proper posting to guest accounts.

Skills

Attention to detail

Customer service

Communication

Independent work

Hotel software

Education

High school diploma or equivalent

Tools

Hotel management software

Job description

Dreamscape Hospitality is seeking a Night Auditor to balance nightly revenue and expenses and to manage front desk activities during the overnight shift. You will ensure a smooth operation of the hotel at night and provide exceptional guest service.

The role requires attention to detail, basic accounting, and strong communication. Prior customer service experience is preferred, and familiarity with hotel management software is a plus. Shifts include weekends and holidays.