Night Auditor & Front Desk Specialist

TripAdvisor; Marksville (LA); On-site; USD 21,000 - 30,000; Full time

Job summary

TripAdvisor is seeking a night auditor to join its hospitality team in a role that blends guest service with financial accuracy. You will handle reservations, check-ins, and front desk duties while maintaining meticulous financial records and producing routine reports for management.

Ideal candidates bring strong communication skills and a customer-first mindset; prior hotel night audit experience is helpful but not required. Overnight shifts and a flexible schedule are expected.

Qualifications

• Proficiency with computers is required; experience with reservation and accounting software is desired.
• Some college preferred but a high school diploma or equivalent is required.
• Outstanding communication and customer service skills are required.
• Previous hotel front desk or night audit experience is preferred but not required.
• Requires a flexible schedule that includes overnight shift hours.

Responsibilities

• Process additional administrative, bookkeeping, and accounting procedures as required.
• Audit and reconcile financial records including cash drawer activity, card transactions, and occupancy percentages.
• Provide exceptional service to all hotel guests during their stay.
• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, and resolve guest complaints.
• Prepare and distribute daily, weekly, and monthly reports to management.

Skills

Accounting

Accounting Software

Administrative Skills

Auditing

Bookkeeping

Card Processing

Communication Skills

Computer Skills

Customer Satisfaction

Customer Support/Service

Detail Oriented

High School Diploma

Hospitality and Tourism

Hotel Management

Housekeeping/Cleaning

Maintenance Services

Resolve Customer Issues

Education

High School Diploma or equivalent

Tools

Reservation Software

Accounting Software

Job description

TripAdvisor is seeking a night auditor to join its hospitality team in a role that blends guest service with financial accuracy. You will handle reservations, check-ins, and front desk duties while maintaining meticulous financial records and producing routine reports for management.

Ideal candidates bring strong communication skills and a customer-first mindset; prior hotel night audit experience is helpful but not required. Overnight shifts and a flexible schedule are expected.