Overnight Front Desk & Night Audit Pro

Hilton Garden Inn NW Austin/Arboretum; Austin (TX); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Great benefits package

401K plan

Promotional opportunities

Job summary

Hilton Garden Inn NW Austin/Arboretum in Austin, TX seeks a diligent Night Auditor/Front Desk Agent to manage overnight operations, guest check-ins, and cash handling. You will balance cash, log receipts, and assist in resolving guest requests with professional communication.

Ideal candidates have prior night audit or front desk experience, strong math and problem-solving skills, and proficiency with Microsoft Office and reservation systems.

Qualifications

• Proven experience as a Night Auditor or in hospitality.
• Strong customer service and communication skills.
• Proficiency in Microsoft Office and hotel reservation systems.

Responsibilities

• Check in guests, answer phones and take reservations.
• Balance the cash drawer and log receipts.
• Reconcile accounts and prepare for audits.
• Respond to guest complaints and emergencies.
• Assist with forecasts and financial records.

Skills

Night Auditor experience

Customer service

Communication skills

Math skills

Problem-solving

Microsoft Office

Reservation systems

Attention to detail

Multitasking

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Hotel reservation systems

Job description

Hilton Garden Inn NW Austin/Arboretum in Austin, TX seeks a diligent Night Auditor/Front Desk Agent to manage overnight operations, guest check-ins, and cash handling. You will balance cash, log receipts, and assist in resolving guest requests with professional communication.

Ideal candidates have prior night audit or front desk experience, strong math and problem-solving skills, and proficiency with Microsoft Office and reservation systems.