Night Auditor

Homewood Suites By Hilton Austin Downtown; Austin (TX); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Hilton team member travel discounts

Medical, dental, and vision coverage

PTO from day one

Growth opportunities within Hilton

Job summary

Homewood Suites by Hilton Austin Downtown in Austin, TX, is seeking a Night Auditor for overnight operations. The role involves auditing and balancing daily transactions, nightly reporting, and handling guest check-ins/outs with a focus on service excellence.

The typical schedule is Sunday to Thursday, 11:00 PM – 7:00 AM. We value reliability, independence, and strong accounting acumen to maintain smooth nightly operations and guest satisfaction.

Qualifications

• High school diploma or equivalent.
• Ability to stand/walk for extended periods.
• Must be able to work overnight hours, weekends, and holidays as needed.
• Strong problem-solving and guest service skills.

Responsibilities

• Audit, balance, and reconcile daily cash, credit card, and room transactions.
• Complete nightly reporting and reset systems for the next business day.
• Handle guest check-ins, check-outs, and overnight requests professionally and confidently.
• Respond to guest concerns and help resolve basic housekeeping or maintenance issues overnight.
• Coordinate with overnight houseman and communicate important information for the morning leadership team.
• Assist with light breakfast setup and maintaining public areas overnight.
• Answer reservation inquiries and accurately enter reservations into the system.
• Complete required logs, reports, and overnight communications.
• Support guest recovery efforts and problem solve independently when situations arise.
• Help create a safe, welcoming, and well-run overnight environment for guests and team members.

Skills

Work Independently

Customer Service

Accounting

Education

High school diploma

Tools

Hotel PMS

Job description

Homewood Suites by Hilton Austin Downtown
78 East Ave
Austin, TX 78701, USA

• On-site
• Travel Required : No
• Rate : $18 USD per hour
• Hospitality
• Full-Time
• Requisition #: NIGHT003364

Description

The hotel sleeps because you don’t.

While most of Austin is winding down, our Night Auditor is the calm, capable person keeping the hotel running overnight. Located in the heart of downtown Austin near the Rainey Street District, this role is ideal for someone who enjoys a fast-paced hospitality environment and can remain confident and guest-focused during busy nights.

Typical schedule is Sunday to Thursday, 11:00 PM – 7:00 AM

What You’ll Do

• Audit, balance, and reconcile daily cash, credit card, and room transactions
• Complete nightly reporting and reset systems for the next business day
• Handle guest check-ins, check-outs, and overnight requests professionally and confidently
• Respond to guest concerns and help resolve basic housekeeping or maintenance issues overnight
• Coordinate with overnight houseman and communicate important information for the morning leadership team
• Assist with light breakfast setup and maintaining public areas overnight
• Answer reservation inquiries and accurately enter reservations into the system
• Complete required logs, reports, and overnight communications
• Support guest recovery efforts and problem solve independently when situations arise
• Help create a safe, welcoming, and well-run overnight environment for guests and team members

What We’re Looking For

• Previous hotel front desk or Night Audit experience strongly preferred
• Someone dependable, organized, and comfortable working independently overnight
• Strong problem-solving skills and good judgment
• Professional communication and guest service skills
• Comfortable multitasking in a fast-paced downtown hotel environment
• Basic accounting/math skills and attention to detail
• Ability to stay calm, confident, and guest-focused during overnight challenges
• Experience with Hilton systems or hotel PMS systems is a plus

Why This Role Matters

Night Audit is one of the most important positions in the hotel. You are the overnight leader on property and the bridge between one business day and the next. A strong Night Auditor helps ensure smooth operations, accurate reporting, guest satisfaction, and peace of mind for the entire leadership team.

Why People Stay With Us

In addition to working with a strong Hilton brand and an experienced leadership team, we offer benefits that matter:

• Hilton team member travel discounts worldwide
• Medical, dental, and vision coverage through Moody National
• PTO that starts accruing from day one
• Growth opportunities within both Hilton and Moody National Companies

Requirements

• High school diploma or equivalent
• Ability to stand/walk for extended periods
• Ability to occasionally lift up to 50 lbs
• Must be able to work overnight hours, weekends, and holidays as needed

Travel Required

No .

Qualifications

Skills

Preferred

Work Independently Intermediate

Customer Service Intermediate

Accounting Advanced

Education

Preferred

High School Diploma / GED or better.

Experience

Preferred

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.