Night Auditor & Front Desk Specialist

Hospitality Management Corporation; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Benefits package including 401K

Promotional opportunities

Job summary

Hospitality Management Corporation is seeking a Night Auditor/Front Desk Agent for the Hilton Garden Inn NW Austin/Arboretum in Austin, TX. This role requires experience in night audit or similar hospitality duties, strong guest service, and proficiency with MS Office and reservation systems.

The position offers a standard overnight schedule with opportunities for growth within a growing company and a competitive benefits package.

Qualifications

• High School diploma or equivalent required.
• Proven experience as Night Auditor or in hospitality.
• Strong customer service and communication skills.
• Proficient in Microsoft Office and hotel reservation systems.
• Detail-oriented with multitasking and time management.
• Able to stay calm under pressure and work overnight shifts.

Responsibilities

• Check in guests, answer phones and take reservations.
• Respond to guest complaints, requests and emergencies.
• Process invoices, post checks to vendors and distribute employee checks.
• Reconcile accounts.
• Balance the cash drawer and log receipts.
• Investigate and resolve out-of-balance accounts.
• Keep accurate financial records and ledgers.
• Help prepare for forecasts and audits.
• Perform additional duties as assigned by the General Manager.

Skills

Night audit experience

Customer service

Communication

Mathematical skills

MS Office

Reservation systems

Attention to detail

Time management

Overnight shifts

Education

High School diploma or equivalent

Tools

Hotel software

Job description

Hospitality Management Corporation is seeking a Night Auditor/Front Desk Agent for the Hilton Garden Inn NW Austin/Arboretum in Austin, TX. This role requires experience in night audit or similar hospitality duties, strong guest service, and proficiency with MS Office and reservation systems.

The position offers a standard overnight schedule with opportunities for growth within a growing company and a competitive benefits package.