Overnight Front Desk & Member Services Associate

Planet Fitness; Revere (MA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Limited Medical

Dental

Vision

Fundamental Care Benefit

Job summary

Flynn Group is seeking a friendly Member Services Representative to staff the Planet Fitness location. You will greet members, answer phones, process check-ins and tours, and support membership questions on the POS system in a busy gym environment.

The role emphasizes exceptional customer service, teamwork, and reliability in an overnight shift with competitive hourly wages and benefits offered by the employer.

Qualifications

• Customer service experience preferred.
• Basic computer proficiency and attention to detail.
• Punctuality and reliability.
• Strong communication skills.

Responsibilities

• Greet members and guests with exceptional service.
• Answer phones and assist callers with questions.
• Check in members and provide club tours to prospective members.
• Assist with memberships and questions on the POS system.
• Maintain a clean front desk and lobby.

Skills

Customer service

Computer literacy

Punctuality

Communication

Teamwork

Learning mindset

Problem solving

Instruction following

Tools

POS system

Job description

Flynn Group is seeking a friendly Member Services Representative to staff the Planet Fitness location. You will greet members, answer phones, process check-ins and tours, and support membership questions on the POS system in a busy gym environment.

The role emphasizes exceptional customer service, teamwork, and reliability in an overnight shift with competitive hourly wages and benefits offered by the employer.