Member Services Associate - Overnight Gym Front Desk

Hunter Super Techs - TurnPoint; Goleta (CA); On-site; USD 23,000 - 26,000; Full time

Job summary

Flynn Group's Flynn Fitness brand is seeking a Member Services Representative to deliver a superior, judgment-free experience for Planet Fitness members and guests.

As a front desk associate, you will greet visitors, check in members, answer questions, process memberships with the POS system, and keep the lobby clean and welcoming. Overnight shift; candidates should be reliable, customer-focused, and able to work in a busy fitness environment.

Qualifications

• Customer service experience preferred.
• Basic computer proficiency and attention to detail.
• Strong communication and reliability.
• Willingness to learn and adapt.

Responsibilities

• Greet members and guests and provide exceptional service.
• Check in members, give club tours to prospects.
• Process memberships and answer questions on the POS.
• Maintain a clean, welcoming lobby and work area.
• Support team with new policies and trainings.

Skills

Customer Service

POS System

Communication

Teamwork

Punctuality

Problem Solving

Instruction Adherence

Learning Agility

Tools

POS System

Job description

Flynn Group's Flynn Fitness brand is seeking a Member Services Representative to deliver a superior, judgment-free experience for Planet Fitness members and guests.

As a front desk associate, you will greet visitors, check in members, answer questions, process memberships with the POS system, and keep the lobby clean and welcoming. Overnight shift; candidates should be reliable, customer-focused, and able to work in a busy fitness environment.