Overnight Front Desk Associate - Member Experience & Sales

Planet Fitness; Town of Tonawanda (NY); Presencial; USD 2.066.000 - 2.480.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Paid time off

Vision insurance

Free Black Card membership

Descripción de la vacante

Planet Fitness is seeking an Overnight Front Desk Associate to welcome members, respond to inquiries, and promote club benefits. You will handle payments, maintain cleanliness, and provide excellent customer service in a fast-paced retail environment.

The role requires a high school diploma or equivalent, 6 months of retail customer service experience (or 1 year in fitness), and a flexible overnight schedule. Equal opportunity employer. Benefits include health, financial, and time-off options.

Formación

• High School Diploma or Equivalent is required.
• Minimum 6 months of face-to-face customer service experience in retail or 1 year in fitness is preferred.
• Excellent communication and a self-starter attitude.
• Ability to lift up to 50 pounds and stand for long periods.

Responsabilidades

• Greet and farewell members in a confident, professional manner.
• Respond to member inquiries via phone and in person with accurate information.
• Accept payments, give change and receipts.
• Promote benefits and promotions to drive revenue.
• Maintain cleanliness of the club during the shift (up to 50% of time).
• Provide superior customer service and work well in a team.
• Adapt to flexible rotating overnights.

Conocimientos

Verbal communication

Written communication

Customer service

Team player

Problem solving

Multi-tasking

Sales awareness

Flexible schedule

Educación

High School Diploma or Equivalent

Descripción del empleo

Planet Fitness is seeking an Overnight Front Desk Associate to welcome members, respond to inquiries, and promote club benefits. You will handle payments, maintain cleanliness, and provide excellent customer service in a fast-paced retail environment.

The role requires a high school diploma or equivalent, 6 months of retail customer service experience (or 1 year in fitness), and a flexible overnight schedule. Equal opportunity employer. Benefits include health, financial, and time-off options.