Night Front Desk Host - Luxury Resort, Flexible Shifts

Hyatt Regency Dfw; San Antonio (TX); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Health, dental and vision benefits

Discounted & complimentary hotel room

Paid time off

Retirement savings plan

Employee stock option plan

Tuition reimbursement, up to $1,000 a

Excellent training and professional 发展

Job summary

Hyatt Regency Hill Country Resort and Spa in San Antonio, TX is seeking an Overnight Front Office Host. The role focuses on warmly guiding guests through the night, handling arrivals and departures, and coordinating with overnight teams to ensure a seamless stay.

This full-time, hourly position offers opportunities to upsell room enhancements, deliver quiet luxury, and work within a legendary Hyatt environment that values service, training, and career growth.

Qualifications

• Greet guests and complete check-in and check-out procedures
• Handle reservations, room assignments, and guest requests
• Provide knowledgeable and courteous service to guests and colleagues
• Perform night audit duties, including balancing reports and financial transactions
• Address guest concerns and resolve issues promptly
• Maintain front desk organization and cleanliness
• Communicate effectively with other departments to ensure seamless operations
• Follow all safety and security procedures
• Able to work a flexible schedule, including overnight shifts, evenings, weekends, and holidays

Responsibilities

• Greet guests and complete check-in and check-out procedures
• Handle reservations, room assignments, and guest requests
• Provide courteous and knowledgeable service to guests and colleagues
• Perform night audit duties and balance reports
• Coordinate with overnight teams to ensure smooth operations
• Respond to guest needs with attentiveness and discretion
• Upsell room enhancements and premium experiences when appropriate
• Maintain front desk organization and cleanliness

Job description

Hyatt Regency Hill Country Resort and Spa in San Antonio, TX is seeking an Overnight Front Office Host. The role focuses on warmly guiding guests through the night, handling arrivals and departures, and coordinating with overnight teams to ensure a seamless stay.

This full-time, hourly position offers opportunities to upsell room enhancements, deliver quiet luxury, and work within a legendary Hyatt environment that values service, training, and career growth.