Overnight Front Desk Host - Night Audit & Guest Service

Hyatt Regency; Columbus (OH); Vor Ort; USD 26.000 - 36.000; Vollzeit

Benefits dieser Stelle

Free hotel nights

Employee discounts

Health insurance

Vacation days

Uniform provided

Education assistance

Free bus pass

Parking discounts

Family events

Zusammenfassung

Hyatt Regency Columbus is seeking an Overnight Front Office Host to manage night audit tasks, assist guests with check-in/check-out, and promote hotel services. The role emphasizes a strong guest experience and a proactive, friendly attitude in a fast-paced downtown setting.

Ideal candidates bring front desk exposure, comfort with standing for long periods, and the ability to work overnights with a flexible weekend/holiday schedule. This is a hospitality-driven position within a renowned brand.

Qualifikationen

• Hotel front desk experience preferred.
• Ability to stand for long periods.
• Overnight shift with flexible weekend/holiday hours.
• Strong customer service and communication skills.
• Able to work independently with minimal supervision.
• Energetic, friendly and guest-focused.

Aufgaben

• Oversee night audit duties and ensure guest ledger accuracy.
• Process payments and assist with check-in/check-out and upselling.
• Answer guest questions and provide local recommendations.
• Coordinate with hotel engineer and security on duty.
• Upsell rooms and promote hotel services.
• Handle cash, checks, and card payments.
• Deliver Hyatt values in guest interactions.

Kenntnisse

Customer service

Front desk

Overnight shift

Flexible schedule

Independent work

Hospitality mindset

Communication

Energetic personality

Jobbeschreibung

Hyatt Regency Columbus is seeking an Overnight Front Office Host to manage night audit tasks, assist guests with check-in/check-out, and promote hotel services. The role emphasizes a strong guest experience and a proactive, friendly attitude in a fast-paced downtown setting.

Ideal candidates bring front desk exposure, comfort with standing for long periods, and the ability to work overnights with a flexible weekend/holiday schedule. This is a hospitality-driven position within a renowned brand.