Overnight Front Desk Guest Services Specialist

Wyndham; EE. UU.; Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

401k with employer match

Wellness program

Employee Assistance Program

Descripción de la vacante

Travel + Leisure Co. is seeking a Guest Services Associate for the Hotel Front Desk. The role covers Saturday and Sunday overnight shifts (11pm–7am) and additional weekday hours (4–8 hours). You will welcome guests, help with registrations, and contribute to a smooth guest experience.

Responsibilities include handling room keys, quoting rates, processing cash/credit transactions, balancing cash, and managing reservations. Strong English skills and a professional appearance are essential.

Formación

• Professional appearance and a positive, can-do attitude.
• Excellent communication skills with the ability to read, write and understand English.
• Ability to solve problems with minimal supervision.
• Basic math skills and knowledge of proper cash handling procedures.
• Ability to multitask and work in a fast paced environment.
• Strong attention to detail and organization skills.
• Basic computer and office skills.

Responsabilidades

• Greet guests and assist from registration to checkout.
• Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
• Process cash and credit card transactions following established procedures.
• Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
• Complete check-out procedures and verify that charges are correct in guest folios.
• Reserve and confirm reservations for individuals and/or groups.
• Provide guests with room rate quotes.
• Respond to guest inquiries and concerns promptly.

Conocimientos

Customer service

Communication

Multitasking

Attention to detail

Cash handling

Problem solving

Office software

Professional appearance

Herramientas

POS system

MS Office

Descripción del empleo

Travel + Leisure Co. is seeking a Guest Services Associate for the Hotel Front Desk. The role covers Saturday and Sunday overnight shifts (11pm–7am) and additional weekday hours (4–8 hours). You will welcome guests, help with registrations, and contribute to a smooth guest experience.

Responsibilities include handling room keys, quoting rates, processing cash/credit transactions, balancing cash, and managing reservations. Strong English skills and a professional appearance are essential.