Overnight Guest Services Associate — Resort Front Desk

Travel + Leisure Co.; Texas; Sur place; USD 18 000 - 25 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Résumé du poste

Travel + Leisure Co. is seeking a Guest Services Associate for the overnight shift in Texas, earning $15.50 per hour from 10 PM to 7:30 AM Fri–Sun. You will welcome guests, assist with registration, provide information about the resort, and handle reservations and quotes.

The role emphasizes hospitality, cash handling, accurate folio charges, and quick responses to inquiries. You'll work with a friendly team and receive a benefits package with medical, dental, vision, and retirement options.

Qualifications

• Excellent communication in English.
• Basic math and cash handling knowledge.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and organization.
• Basic computer and office skills.

Responsabilités

• Welcome guests with a friendly greeting and assist from registration to checkout.
• Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
• Process cash and credit card transactions following established procedures.
• Balance cash receipts and perform basic money handling tasks.
• Complete check-out procedures and verify charges/credits in guest folios.
• Reserve and confirm reservations for individuals and groups; provide room rate quotes.
• Respond promptly to guest inquiries and concerns.

Connaissances

Excellent communication in English

Cash handling

Multitasking

Attention to detail

Basic computer skills

Customer service oriented

Description du poste

Travel + Leisure Co. is seeking a Guest Services Associate for the overnight shift in Texas, earning $15.50 per hour from 10 PM to 7:30 AM Fri–Sun. You will welcome guests, assist with registration, provide information about the resort, and handle reservations and quotes.

The role emphasizes hospitality, cash handling, accurate folio charges, and quick responses to inquiries. You'll work with a friendly team and receive a benefits package with medical, dental, vision, and retirement options.