Night Guest Services Specialist, 3rd Shift

Travel + Leisure Co.; New Orleans (LA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health and welfare benefits

401k with employer match

Paid time off (PTO)

Parental leave

Life and disability coverage

Flexible spending accounts

Dental and vision coverage

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate to welcome guests and deliver memorable vacations from registration to checkout. You will share information about the resort and nearby attractions while providing accurate room rate quotes and confirming reservations.

Excellent communication, cash handling, and multitasking skills are essential in a fast-paced environment. A professional appearance and friendly attitude help create positive guest experiences on weekends and beyond.

Qualifications

• Excellent communication skills and ability to read, write, and understand English.
• Problem solving with minimal supervision.
• Basic math skills and cash handling knowledge.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and organization.
• Basic computer and office skills.

Responsibilities

• Assist guests from registration to checkout and provide room rate quotes.
• Issue unit keys and guide guests about resort and area attractions.
• Process cash and credit card transactions following procedures.
• Balance cash receipts and complete checkout procedures.
• Respond to guest inquiries quickly and completely.

Skills

Excellent communication

English proficiency

Cash handling

Multitasking

Attention to detail

Problem solving

Job description

Travel + Leisure Co. is seeking a Guest Services Associate to welcome guests and deliver memorable vacations from registration to checkout. You will share information about the resort and nearby attractions while providing accurate room rate quotes and confirming reservations.

Excellent communication, cash handling, and multitasking skills are essential in a fast-paced environment. A professional appearance and friendly attitude help create positive guest experiences on weekends and beyond.