Overnight Front Desk Auditor & Guest Services Pro

PEG Companies, Inc.; Sacramento, Northern (CA, KY); Hybrid; USD 42,000 - 52,000; Full time

Job summary

Paylocity in Sacramento, CA is seeking a Night Auditor to balance nightly transactions, prepare reports, and support overnight hotel operations at the front desk.

This role blends guest service with back-office accounting, requiring attention to detail, accuracy, and the ability to work independently during overnight shifts, handling guest requests, safety checks, and morning setup for the day shift.

Qualifications

• High school diploma or equivalent; hospitality or customer service training preferred.
• Experience at front desk or guest services is desirable.
• Strong communication and problem-solving abilities.
• Ability to use computers and PMS systems is a plus.
• Bilingual skills are a plus.

Responsibilities

• Balance nightly guest folios, room charges, and revenue.
• Reconcile daily transactions, card postings, and cash.
• Generate and distribute daily audit reports.
• Check-in/check-out for overnight arrivals and departures.
• Respond promptly to guest requests, complaints, and emergencies.
• Monitor security and perform property walks.
• Prepare front desk for morning shift operations and organize reports.
• Maintain lobby and front desk cleanliness.
• Follow security procedures and report suspicious activity.
• Assist with reservations, cancellations, and modifications.
• Promote hotel services and amenities.
• May drive hotel shuttle or guest cars for overnight valet.

Skills

Communication skills

Problem-solving

Interpersonal skills

PMS experience

Bilingual

Education

High school diploma

Hospitality/customer service training

Tools

Reservation system (PMS)

MS Office

Job description

Paylocity in Sacramento, CA is seeking a Night Auditor to balance nightly transactions, prepare reports, and support overnight hotel operations at the front desk.

This role blends guest service with back-office accounting, requiring attention to detail, accuracy, and the ability to work independently during overnight shifts, handling guest requests, safety checks, and morning setup for the day shift.