Overnight Hotel Auditor & Front Desk Pro

PEG Companies, Inc.; Missouri; On-site; USD 25,000 - 33,000; Full time

Job summary

PEG Companies, Inc. is seeking a Night Auditor to balance nightly financials and support overnight hotel operations. You will combine guest service at the front desk with back-office accounting duties, ensuring accuracy and independent work during overnight shifts.

You will reconcile transactions, prepare daily audit reports, handle check-ins/check-outs, and assist with reservations while maintaining security and guest satisfaction throughout the night.

Qualifications

• High school diploma or equivalent.
• Experience in front desk or customer service.
• Strong communication, problem-solving, and interpersonal skills.
• Proficiency with computers and PMS (PMS experience a plus).
• Ability to stay calm under pressure; overnight schedule.

Responsibilities

• Balance nightly guest folios, room charges, and hotel revenue.
• Reconcile daily transactions, credit card postings, and cash handling.
• Generate and distribute daily audit reports for management review.
• Complete accurate check-in and check-out procedures for overnight arrivals and departures.
• Respond promptly to guest requests, complaints, and emergencies during overnight hours.
• Monitor hotel security, perform property walks, and ensure guest safety.
• Prepare the front desk for morning shift operations, including organizing reports and ensuring accuracy of reservations.
• Maintain lobby and front desk area cleanliness and organization.
• Follow security procedures, monitor guest access, and report any suspicious activity.
• Assist with reservations, cancellations, and modifications.
• Promote hotel services and amenities to enhance guest satisfaction.
• Some properties may require driving hotel shuttle or guest cars to support overnight valet parking requests.

Skills

Communication

Problem solving

Interpersonal skills

PMS experience

Computer proficiency

Education

High school diploma

Hospitality training

Tools

PMS

Job description

PEG Companies, Inc. is seeking a Night Auditor to balance nightly financials and support overnight hotel operations. You will combine guest service at the front desk with back-office accounting duties, ensuring accuracy and independent work during overnight shifts.

You will reconcile transactions, prepare daily audit reports, handle check-ins/check-outs, and assist with reservations while maintaining security and guest satisfaction throughout the night.