Overnight Front Desk Auditor & Guest Services Lead

Island-Hospitality-Management; New Orleans (LA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

401(k) retirement plan

Employee discounts

Wellness programs

Job summary

Island Hospitality is seeking a dedicated Night Auditor in New Orleans to oversee front desk operations and serve as a point of contact for guests and vendors. You will uphold professional standards, ensure accurate nightly reporting, and support a fast-paced hotel environment.

The role offers flexible scheduling considerations and opportunities to contribute to guest satisfaction and operational efficiency across our Louisiana properties.

Qualifications

• Check-in/Check-out hotel guests.
• Process payments according to established hotel requirements.
• Provide information and assistance to all guests and vendors.
• Prepares all necessary reports during each shift for the management team.
• Available for some day-time shifts a plus.

Responsibilities

• Manage front desk operations and be a reference for guests and vendors.
• Maintain professionalism, courtesy, and strong communication.
• Assist guests with inquiries and resolve issues during shifts.

Job description

Island Hospitality is seeking a dedicated Night Auditor in New Orleans to oversee front desk operations and serve as a point of contact for guests and vendors. You will uphold professional standards, ensure accurate nightly reporting, and support a fast-paced hotel environment.

The role offers flexible scheduling considerations and opportunities to contribute to guest satisfaction and operational efficiency across our Louisiana properties.