Night Auditor: Guest Services Lead & Front Desk Ops

Hilton Garden Inn Jacksonville Downtown/Southbank; Jacksonville (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Healthcare including Medical, Dental,?

401(k) Retirement plan - Island

Job summary

Island Hospitality is seeking a Night Auditor to manage front desk operations, assist guests and vendors, and complete nightly reports. You will be the reference for guest service and handle payments and inquiries with professionalism in a fast-paced setting.

The ideal candidate is a motivated team player with strong initiative, excellent communication, and the ability to work under pressure. Flexibility for schedule changes is required.

Qualifications

• Motivated team player with strong initiative and achievement drive.
• Effective problem solving and ability to handle workplace challenges.
• Available for flexible scheduling and night shifts.

Responsibilities

• Check-in and check-out hotel guests.
• Process payments according to hotel procedures.
• Provide information and assistance to guests and vendors.
• Prepare reports during each shift for management.

Skills

Guest service

Communication

Problem solving

Teamwork

Stress management

Job description

Island Hospitality is seeking a Night Auditor to manage front desk operations, assist guests and vendors, and complete nightly reports. You will be the reference for guest service and handle payments and inquiries with professionalism in a fast-paced setting.

The ideal candidate is a motivated team player with strong initiative, excellent communication, and the ability to work under pressure. Flexibility for schedule changes is required.