Overnight Front Desk & Audit – Growth Opportunities

Hyatt Regency; New Orleans (LA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Career Growth

Benefits after 30 days

Referral Bonuses

Free Room Nights

Paid Time Off

Healthcare FSA

401(k) Matching

Employee Assistance Program

Retail Discounts

Job summary

Hyatt Regency New Orleans is seeking a dedicated Night Auditor to manage overnight front desk operations and perform financial procedures for the property. You will welcome guests during late-night hours and ensure accurate nightly balancing and reporting.

Join a premier hotel in downtown New Orleans, offering a quiet night-time work environment, independence, and opportunities for growth within the Front Office team.

Qualifications

• Ability to work overnight shifts (including weekends and holidays) is required.
• Strong attention to detail and comfort with basic accounting procedures.
• Previous hotel or front desk experience preferred.
• Excellent communication and customer service skills.

Responsibilities

• Welcome and assist guests with late-night check-ins, check-outs, and inquiries.
• Complete nightly audit procedures, balancing daily transactions and verifying accuracy.
• Prepare and distribute reports for hotel leadership and departments.
• Monitor property activity and maintain a secure environment during overnight hours.
• Handle guest concerns with professionalism, empathy, and effective problem-solving.
• Process payments and maintain compliance with all cash-handling and accounting procedures.
• Collaborate with overnight housekeeping, security, and engineering when needed.
• Uphold the polished, guest-focused service experience that defines the Hyatt Regency New Orleans.

Skills

Overnight shift excellence

Attention to detail

Cash handling

Customer service

Independent work

Communication skills

Education

Front desk experience

Tools

Accounting procedures

Job description

Hyatt Regency New Orleans is seeking a dedicated Night Auditor to manage overnight front desk operations and perform financial procedures for the property. You will welcome guests during late-night hours and ensure accurate nightly balancing and reporting.

Join a premier hotel in downtown New Orleans, offering a quiet night-time work environment, independence, and opportunities for growth within the Front Office team.