Night Auditor — Front Desk & Overnight Ops

Island Hospitality Management; Austin (TX); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

HSA/FSA

Dependent care FSA

Identity Theft Protection

Commuter benefits

Pet Insurance

PTO and Wellness incentives

401(k) with company match

Free room nights

Employee discounts

Job summary

Island Hospitality Management is seeking a motivated Night Auditor to oversee front desk operations, ensuring smooth check-ins and check-outs while serving as a reference for guests and vendors. The role requires professionalism, outstanding communication, and the ability to thrive in a fast-paced environment.

This position may require flexible scheduling availability and a focus on accuracy, security, and guest satisfaction throughout shifts.

Qualifications

• Motivated team player with initiative and achievement orientation.
• Capable of handling problems in the workplace including anticipating, preventing, identifying, and solving them.
• Able to identify and correct security issues (e.g., after-hours door checks).
• Able to work alone and stay composed in stressful situations.
• Approachable and available to guests while delivering excellent service.

Responsibilities

• Check-in/Check-out hotel guests.
• Process all payments according to hotel requirements.
• Provide information and assistance to guests and vendors.
• Prepare all necessary reports during each shift for the management team.

Skills

Team player

Problem solving

Guest service

Stress management

Communication skills

Job description

Island Hospitality Management is seeking a motivated Night Auditor to oversee front desk operations, ensuring smooth check-ins and check-outs while serving as a reference for guests and vendors. The role requires professionalism, outstanding communication, and the ability to thrive in a fast-paced environment.

This position may require flexible scheduling availability and a focus on accuracy, security, and guest satisfaction throughout shifts.