Overnight Front Desk Auditor — Guest Service & Balancing

Apscareerportal; Paducah (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Job summary

IHG hotels seek a Front Desk Agent / Night Audit to greet guests, handle transactions, provide local insights and ensure a friction-free stay. You’ll balance nightly financials and prepare the next day’s operations while working overnight and maintaining a warm, home-like atmosphere.

The role combines front desk duties with data processing, requires basic math, accuracy, and CPR certification eligibility. Candidates should be reliable, flexible, and able to pass a background check while

Qualifications

• Excellent communication and guest service focus.
• Strong problem-solving and math skills.
• Literacy with computers and basic software.
• Flexible, able to work nights, weekends and holidays.
• High school diploma or equivalent; college degree is a bonus.

Responsibilities

• Be the warm welcome that kicks off a memorable guest experience.
• Balance property financials and process nightly transactions.
• Check guests in and out, handle IDs and room keys, and manage safety deposits.
• Provide local knowledge and address guest requests and concerns.
• Cross-train in ad-hoc duties and support team as needed.

Job description

IHG hotels seek a Front Desk Agent / Night Audit to greet guests, handle transactions, provide local insights and ensure a friction-free stay. You’ll balance nightly financials and prepare the next day’s operations while working overnight and maintaining a warm, home-like atmosphere.

The role combines front desk duties with data processing, requires basic math, accuracy, and CPR certification eligibility. Candidates should be reliable, flexible, and able to pass a background check while