Night Front Desk Auditor: Guest Service & Night Audit

Engage Hospitality LLC; Broomfield (CO); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Job summary

Engage Hospitality LLC is seeking a Front Desk Night Auditor to deliver professional guest service and support the daily operations of the front desk.

Duties include greeting guests, checking in and out, registering guests, assigning rooms, verifying rates, handling reservations, balancing cash drawers, and performing nightly audit tasks while coordinating with other hotel departments.

Responsibilities

• Greet guests and assist with check-in and check-out procedures.
• Process guest registrations, room assignments, and verify rates and length of stay.
• Handle reservations and assist with maximizing occupancy.
• Maintain accurate guest accounts and records.
• Balance cash drawers and ensure accurate shift transactions.
• Perform night audit duties, including reviewing and reconciling daily reports (night shift).
• Respond to guest questions, requests, and concerns in a timely and professional manner.
• Communicate with other departments to support smooth hotel operations.
• Follow all safety, security, and cash-handling procedures.
• Maintain a clean and organized front desk area.
• Support a safe and respectful work environment; and
• Perform other duties as assigned by management.

Job description

Engage Hospitality LLC is seeking a Front Desk Night Auditor to deliver professional guest service and support the daily operations of the front desk.

Duties include greeting guests, checking in and out, registering guests, assigning rooms, verifying rates, handling reservations, balancing cash drawers, and performing nightly audit tasks while coordinating with other hotel departments.