Overnight Front Desk Auditor — Guest Care & Night Ops

Kaizen Lab Inc.; Lincoln (NE); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Employee discounts on hotel rooms and?

Opportunities for advancement withint?

Professional development opportunities

Positive and supportive work环境

Zusammenfassung

Kaizen Lab Inc. is seeking a reliable Night Auditor to manage the front desk during the overnight shift, handling guest check-ins/check-outs and daily financial tasks to ensure smooth hotel operations.

Ideal candidates will demonstrate strong communication, attention to detail, and the ability to multitask in a fast-paced environment, including weekends and holidays. A high school diploma or equivalent is required, and experience with reservation systems and MS Office is preferred.

Qualifikationen

• Previous experience as a night auditor or in a customer service role is preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and handle a high-volume workload.
• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems.
• Excellent attention to detail and problem-solving skills.
• Flexibility to work overnight shifts, including weekends and holidays.

Aufgaben

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs
• Answer phone calls and respond to online inquiries in a timely and professional manner
• Handle guest requests, such as booking tours or making restaurant reservations
• Assist with check-in and check-out processes, including handling payments and issuing keys
• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports
• Monitor and maintain inventory of supplies and equipment
• Perform light cleaning duties, such as wiping down counters and restocking supplies
• Other duties as assigned

Kenntnisse

Customer service

Multitasking

Attention to detail

Communication

Problem-solving

Flexibility

Ausbildung

High school diploma or equivalent

Tools

Reservation software

MS Office

Jobbeschreibung

Kaizen Lab Inc. is seeking a reliable Night Auditor to manage the front desk during the overnight shift, handling guest check-ins/check-outs and daily financial tasks to ensure smooth hotel operations.

Ideal candidates will demonstrate strong communication, attention to detail, and the ability to multitask in a fast-paced environment, including weekends and holidays. A high school diploma or equivalent is required, and experience with reservation systems and MS Office is preferred.